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How to handle overbooking at Front Desk
Upselling at the Front desk
How to get ready to answer guest questions about local area
How to upgrade guest when you are sold out?
How to handle a room move request in a hotel?
How to handle guest checkout at Front office | With full English dialogue
How to handle guest denials at Front desk? Full English dialogue
How to handle guest with scanty baggage in a hotel?
How to handle late checkout request?
How to prepare for a group arrival at Front office?
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